tays365 Privacy Policy

01. Who We Are

tays365 is an English-language online gaming platform operated for Filipino players across the Philippines. References to "tays365", "we", "us", or "our" throughout this Privacy Policy refer to the tays365 platform and its operating entity. References to "you", "your", or "the Player" refer to any individual who accesses, registers on, or uses the tays365 platform.

tays365 acts as the Data Controller for all personal data collected from players through the tays365 website, mobile interface, and associated services. As Data Controller, tays365 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable National Privacy Commission (NPC) issuances.

This Privacy Policy applies to all personal data collected by tays365 through: player registration and account management; deposits and withdrawals processed via GCash, Maya, BPI, BDO, UnionBank, and other accepted payment channels; gameplay activity across all tays365 game categories including slots, live casino, bingo, fishing games, the Money Wheel, and sports betting; customer support interactions; and promotional and marketing communications you have opted into.

02. Personal Data We Collect

tays365 collects personal data in three broad categories: data you provide directly, data generated by your use of the platform, and data received from third-party verification or payment partners. The following table summarizes the specific categories of data collected:

03. How We Use Your Personal Data

tays365 uses the personal data we collect for the following specific purposes. We will not use your data for any purpose not listed here without first obtaining your explicit consent or as otherwise required by Philippine law.

• Account Registration and Management: To create and maintain your tays365 player account, verify your identity at registration, and authenticate your logins.
• Transaction Processing: To process your PHP deposits and withdrawals via GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20, and to maintain accurate financial records of all transactions on your tays365 account.
• KYC and AML Compliance: To verify that you meet the 21+ age requirement for online gambling under Philippine regulations, to screen your identity against applicable sanctions or watchlists, and to satisfy tays365's anti-money laundering (AML) obligations under Philippine law and PAGCOR requirements.
• Gaming Operations: To deliver the games and services you access on tays365, calculate and credit winnings, track wagering requirement progress on bonuses, and maintain fair play integrity across all tays365 game categories.
• Customer Support: To respond to your inquiries, resolve disputes relating to your tays365 account, investigate complaints, and maintain records of support interactions for quality assurance and training.
• Responsible Gaming: To monitor your gaming patterns for indicators of problem gambling, enforce deposit limits and self-exclusion requests you have set, and contact you where tays365's responsible gaming monitoring system identifies a concern.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, money laundering, and other prohibited activities on the tays365 platform.
• Platform Improvement: To analyze aggregated, anonymized player behavior data to improve tays365's game selection, user interface, payment options, and overall platform performance.
• Marketing Communications: To send you promotional offers, bonus notifications, and game recommendations via email or SMS — but only if you have given your explicit consent to receive such communications. You may withdraw your marketing consent at any time by contacting [email protected].
• Legal and Regulatory Compliance: To fulfill tays365's obligations under the Data Privacy Act of 2012, PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and any other applicable Philippine legislation or regulatory instruction.

04. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, tays365 must have a lawful basis for every processing activity involving your personal data. The following table maps each major processing activity to its corresponding legal basis under RA 10173:

05. Data Sharing & Disclosure

tays365 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We share your personal data only in the following limited circumstances and only to the extent strictly necessary for each purpose:

• Payment Processors: tays365 shares relevant transaction data (name, amount, account identifier) with GCash, Maya, BPI, BDO, UnionBank, and other payment service providers solely to process your PHP deposit and withdrawal requests. These providers are bound by their own data protection obligations under Philippine law.
• Game Providers and Software Vendors: tays365 works with licensed third-party game providers to deliver our slot, live casino, bingo, and fishing game content. These providers may receive a session token or pseudonymous player identifier for the purpose of delivering the game — they do not receive your full personal profile.
• Identity Verification Services: tays365 may share identity documents submitted during KYC verification with a licensed third-party verification provider for automated document authentication. Such providers are contractually bound to process your data solely for the purposes specified by tays365.
• Regulatory and Law Enforcement Authorities: tays365 will disclose personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), Philippine law enforcement agencies, or any other competent authority when required to do so by applicable law, court order, or binding regulatory instruction.
• Professional Advisors: tays365 may share data with legal counsel, auditors, and other professional advisors where strictly necessary for the provision of their services, subject to appropriate confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of tays365's assets, your personal data may be transferred to the successor entity. tays365 will notify affected players via email prior to any such transfer taking effect and will ensure that your data continues to be protected to the same standard described in this Privacy Policy.

06. Data Retention

tays365 retains your personal data for as long as your tays365 account remains active and for a further period after account closure as required by applicable Philippine law and regulatory obligations. The following retention periods apply:

• Account and identity data: Retained for a minimum of five (5) years after account closure, in accordance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years after the date of each transaction, as required by AMLA and Philippine tax regulations.
• KYC documents: Retained for five (5) years after account closure or the date of the last transaction, whichever is later.
• Gaming activity logs: Retained for five (5) years to support dispute resolution, responsible gaming monitoring, and regulatory audit requirements.
• Customer support communications: Retained for three (3) years after the date of the interaction.
• Marketing consent records: Retained for the duration of your marketing opt-in and for three (3) years after withdrawal of consent, to demonstrate compliance with consent requirements.
• Technical and device data: Retained for twelve (12) months and then anonymized or deleted.

Once the applicable retention period expires and there is no ongoing legal obligation requiring continued retention, tays365 will securely delete or irreversibly anonymize your personal data.

07. Cookies & Tracking Technologies

tays365 uses cookies and similar tracking technologies on the tays365 website and mobile interface. Cookies are small text files stored on your device that help tays365 recognize your browser, maintain your session, and improve site performance. The following categories of cookies are used by tays365:

• Strictly Necessary Cookies: These cookies are essential to operate the tays365 platform. They maintain your login session, remember your language preference, and protect against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without impairing core site functionality.
• Performance and Analytics Cookies: tays365 uses anonymized analytics cookies to understand how players navigate the site — for example, which game categories are most popular and which pages have high exit rates. This data is aggregated and does not identify individual players.
• Functional Cookies: These cookies remember your preferences on tays365, such as your selected game filters, preferred bet size settings, and display options. They improve the continuity of your gaming experience across sessions.

tays365 does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies that profile your behavior on other websites for advertising purposes.

You can control cookie behavior through your browser settings. Most modern mobile browsers allow you to block or delete cookies via the browser's privacy or settings menu. However, disabling strictly necessary cookies may prevent you from logging in or using certain tays365 features.

08. Data Security

tays365 implements a layered set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Key security controls include:

• 256-bit SSL/TLS Encryption: All data in transit between your device and the tays365 servers is encrypted using TLS 1.2 or higher.
• bcrypt Password Hashing: Passwords are stored using bcrypt with a sufficiently high work factor. Plaintext passwords are never stored by tays365 at any stage.
• Access Controls: Access to personal data within tays365's internal systems is restricted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and regular security training.
• Data Minimization at Rest: tays365 applies field-level encryption to particularly sensitive data fields, including identity document references and financial account identifiers, when stored in databases.
• Security Monitoring: tays365 operates continuous security monitoring for anomalous login patterns, unusual transaction behavior, and potential data breach indicators.
• Penetration Testing: tays365 commissions periodic third-party penetration tests of its platform infrastructure to identify and remediate security vulnerabilities before they can be exploited.

09. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to the personal data tays365 holds about you. tays365 is committed to facilitating the exercise of these rights in a timely and transparent manner:

• Right to Be Informed: You have the right to know what personal data tays365 collects about you, why it is collected, and how it is used. This Privacy Policy fulfills that obligation.
• Right to Access: You may request a copy of the personal data tays365 holds about you, including your account information, transaction history, gaming activity logs, and KYC records. Submit your request to [email protected] with the subject line "Data Access Request".
• Right to Correction: If any personal data tays365 holds about you is inaccurate or incomplete, you have the right to request correction. You may update basic account details directly in your tays365 account settings, or contact support for corrections that require manual review.
• Right to Erasure / Right to be Forgotten: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where the data has been processed unlawfully. Note that tays365 may be required to retain certain data for the minimum statutory retention periods described in Clause 6, even after an erasure request.
• Right to Object: You have the right to object to tays365 processing your personal data based on legitimate interests, or to processing for direct marketing purposes. For marketing opt-outs, contact [email protected] with the subject line "Marketing Opt-Out".
• Right to Data Portability: Where technically feasible and where processing is based on consent or contract performance, you may request that tays365 provide your personal data in a structured, commonly used, machine-readable format.
• Right to File a Complaint: If you believe that tays365 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

tays365 will respond to all valid data rights requests within fifteen (15) business days of receipt. Where a request is complex or involves a large volume of data, tays365 will notify you within that same period and provide an estimated completion date. tays365 reserves the right to verify your identity before fulfilling any data rights request to protect against unauthorized disclosure.

10. Children & Minors

tays365 is strictly an adult platform. Access to the tays365 platform is limited to individuals who are 21 years of age or older, in line with the minimum legal gambling age under applicable Philippine regulations and PAGCOR policy.

tays365 does not knowingly collect personal data from individuals under the age of 21. If tays365 becomes aware that a player has provided false information about their age during registration and is in fact under 21, tays365 will immediately suspend and permanently close the account, void any associated balance, and securely delete the personal data associated with that account to the extent permitted by law.

Parents and guardians are encouraged to use parental control tools available on mobile devices and internet service providers to prevent minors from accessing gambling websites including tays365. If you believe a minor has created a tays365 account, please contact [email protected] immediately.

11. Third-Party Services

The tays365 platform integrates with a number of third-party service providers to deliver its full range of gaming and payment features. While tays365 carefully selects these providers and requires them to maintain appropriate data protection standards, tays365 is not responsible for the independent privacy practices of third-party service providers. The following categories of third-party integrations are relevant to your data:

• Game Software Providers: Third-party game studios whose titles appear on tays365 may operate their own game servers. Data shared with these providers is limited to what is strictly necessary to deliver and record your gameplay, and is governed by agreements between tays365 and the provider.
• Payment Service Providers: GCash, Maya, and other payment platforms have their own privacy policies governing how they handle your payment data. tays365 recommends reviewing the privacy policies of any payment provider you use to fund your tays365 account.
• Analytics Providers: tays365 may use privacy-respecting analytics tools to analyze anonymized site usage data. Such tools do not receive personally identifiable player data.

tays365 does not embed third-party social media widgets, advertising networks, or tracking pixels that would transmit your personal data to social media platforms or ad networks without your consent.

12. Cross-Border Data Transfers

In certain circumstances, personal data collected by tays365 may be transferred to, stored in, or processed in countries outside the Philippines — for example, where a licensed game provider or technical service partner operates infrastructure in another jurisdiction.

Where such cross-border transfers occur, tays365 ensures that appropriate safeguards are in place to protect your personal data at a standard equivalent to that required under the Philippine Data Privacy Act of 2012. Applicable safeguards include contractual data protection clauses binding the recipient to NPC-equivalent data protection standards and, where applicable, transfers to countries recognized by the NPC as providing an adequate level of data protection.

By using the tays365 platform, you acknowledge and consent to the potential transfer of your personal data across borders as described in this clause, subject always to the protections described herein.

13. Amendments to This Privacy Policy

tays365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. The date of the most recent revision is always displayed at the top of this page.

When material changes are made to this Privacy Policy — particularly changes that affect the legal basis for processing, introduce new categories of data collection, or alter your data rights — tays365 will notify registered players via email to the address on file and will post a prominent notice on the tays365 platform for a minimum of 30 days following the change.

Your continued use of the tays365 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, please stop using tays365 and contact [email protected] to request account closure and deletion of your personal data subject to applicable retention obligations.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tays365 handles your personal data, you may contact us through the following channel:

• Support Email: [email protected] (available 24/7)
• Subject Line for Data Requests: Please use "Data Privacy Request – [Your Username]" to ensure your message is routed directly to our Data Protection team.
• Response Time: tays365 aims to acknowledge all data privacy inquiries within 2 business days and to provide a substantive response within 15 business days.

For complaints that cannot be resolved directly with tays365, you may escalate to the National Privacy Commission (NPC) of the Philippines, the data protection regulatory authority responsible for enforcing RA 10173.

This Privacy Policy was last updated on January 1, 2026. All previous versions of the tays365 Privacy Policy are superseded by this document.